Terms & Conditions

1. The Service

The website provides information about, and access to, an IPTV subscription service where applicable. Access depends on the subscription selected and the applicable service conditions.

2. Customer Responsibilities

Customers are responsible for providing accurate information, keeping their account access secure, and ensuring their device and internet connection meet the requirements to use the service.

3. Lawful Use

The service must be used lawfully. Customers must not use the service for activities that breach applicable laws, intellectual property rights or the rights of third parties.

4. Subscription and Payment

Subscriptions are provided for the duration selected at the time of purchase. Payment must be completed using an accepted payment method before access is activated.

5. Accounts and Access

Customers must keep their login information confidential and must not knowingly share access in a way that breaches the conditions of their selected subscription.

6. Availability

We aim to keep the service usable, but internet-based services can be affected by network issues, maintenance, technical faults and circumstances beyond our reasonable control.

7. Content

Available content may change over time. Categories, programming, availability and other content information may vary depending on the applicable source and technical circumstances.

8. Device Compatibility

Customers are responsible for using compatible devices, applications and internet connections. Compatibility may vary depending on the device model, operating system and third-party application.

9. Refunds

Refund requests are handled in accordance with the applicable Refund Policy and any mandatory statutory consumer rights.

10. Changes to the Service

We may make reasonable changes to features, applications, technical systems or available content where necessary to operate, maintain or improve the service.

11. Misuse

Customers must not attempt to disrupt the service, bypass security measures, gain unauthorised access, abuse support channels, or use the service for unlawful purposes.

12. Liability

To the extent permitted by applicable law, we are not liable for losses resulting from circumstances beyond our reasonable control, including failures of third-party networks, internet connections, devices or applications.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

13. Privacy

Personal information is handled in accordance with our Privacy Policy, which explains how information is collected, used and protected.

14. Governing Law

These Terms are subject to the applicable laws and legal requirements governing the relationship between the service provider and the customer in Mongolia.

15. Contact

For questions relating to these Terms, use the contact details listed on the website.